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PROOF OF EDUCATION REQUIRED UPON APPLICATION
VACANT POSITION
DEPARTMENT: EMERGENCY COMMUNICATIONS (911)
APPLICATIONS TO: HUMAN RESOURCES OFFICE
CLOSING DATE: MAY 22, 2008 |
Job Title: Telecommunicator (position #1704)
Salary: Pay Grade 12; Hiring Rate $26,308
Provisions of Personnel Ordinance for
promotion/demotion/transfer
Work Schedule: Must be available to work any shift.
Must be able to work days, nights, weekends, holidays and
overtime as required.
This position has been determined to be non-exempt under the
overtime provisions of the Fair Labor Standards Act.
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MINIMUM TRAINING AND QUALIFICATIONS: Must be able
to work on rotating shifts; must be able to work days,
nights, weekends, holidays, and overtime when required.
High school diploma or GED required. Proof of education is
required upon application. Must be able to type 25 words
per minute accurately and be capable of successfully
completing the Georgia POST Basic Training Communication
Officer course during probationary period. Must meet all
Georgia communication and dispatch requirements including
TDD training and successfully complete and maintain GCIC/NCIC
certification. |
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GENERAL STATEMENT OF JOB: Under general supervision, receives
and interprets information through telecommunications equipment and
then verbally dispatches the information received through the
equipment for the purpose of relaying accurate and timely information
to the proper authority to aid in expediting the protection, welfare
and safety of the general public. Reports to the Shift Supervisor and
Director.
PHYSICAL REQUIREMENTS: Must be physically able to operate a
variety of office equipment and machines including a computer,
teletype, dispatch radio, 911 printer/alarm, facsimile machine,
copier, etc.
ESSENTIAL JOB FUNCTIONS: Answers all non-emergency and
emergency 911 telephone lines, obtaining and recording pertinent
information regarding the nature and urgency of the situation;
determines appropriate response and expeditiously alerts responsible
units or agencies via radio or telephone.
Dispatches and directs responding service units, City Police, City and
County Fire, Sheriff's Department, Rescue agencies, animal control, or
other agencies promptly in response to emergency calls, in response to
non-emergency calls after business hours or on holidays/ weekends, or
in response to requests for closed County offices, City of Griffin, or
City Police Department.
Maintains constant status and availability of all emergency service
units; keeps accurate data entry records of mobile units on CAD.
Monitors an assortment of equipment in the course of daily activities
including, but not limited to, national weather service teletype,
regional law enforcement channel (state band), weather monitor, GCIC
teletypes, etc.
Interacts and communicates with various groups and individuals
involved in the operations of the department including City and County
law enforcement officers, City and County Fire and EMS personnel,
rescue personnel, co-workers, the general public, outside agencies,
wrecker companies, Forestry Commission, security agencies, and other
City, County, State and Federal agencies.
Utilizes an assortment of machinery and equipment in the performance
of daily tasks including a computer, TDD, teletype, dispatch radio,
911 printer/alarm, facsimile, copier, etc.
Maintains familiarity with manual method of dispatching; i.e.,
receives and maintains several reports, forms, and records, such as
incident cards, police assignment sheets, house check lists, wrecker
lists, incident reports, long distance call log, etc.
Operates the GCIC computer terminal, accurately entering and
evaluating information vital to timely dispatch.
Responsible for City Law Enforcement GCIC and phones after business
hours, weekends, and holidays.
Maintains bi-annual TDD training.
May 14, 2008
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